Privacy Policy

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What information do we collect? 

We collect information from you when you fill out our form. 

When filling out the form as appropriate, you may be asked to enter your: name, e-mail address, mailing address and phone number.

 

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

    • To personalize your experience (your information helps us to better respond to your individual needs)
    • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
    • To process transactions

 

Your information, whether personal or sensitive, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

 

The email address you provide for order processing, may be used to send you information and updates pertaining to your order or service requests, in addition to receiving occasional company news, updates, related product or service information, etc.

 

Note: If at any time you wish to change or update any of your personal information that we have collected, you may send a request via email through our Customer Service Department:

 

Audio-Video Solutions Corporation 

Grand Videoke: customerservice@grandvideoke.com 

WOW! Fiesta: customerservice@wowvideoke.com 

LD Systems: customerservice@ld-systems.com.ph

 

How do we protect your information?

Your personal information will generally be stored in our secured server and databases maintained by our authorized personnel. We maintain reasonable precautions to protect the privacy, safety and integrity of your personal information. 

In case of suspected data breach, our company will take appropriate actions to immediately contain, assess and address the incident by conducting a full investigation and security audit.

 

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information such as your full name, phone number, address and email address. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information like job title or gender may be provided to other parties for marketing, advertising, or other uses.

 

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our online form and not to information collected offline.

 

Your Consent 

By using our online form, you agree for the company to process and use the information provided for the purposes specified in the online privacy policy. 


Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date.